It is our pleasure to invite you to join us at the 35th United States Ombudsman Association Annual Conference this October in Lincoln, Nebraska. Lin Quenzer, Lincoln’s Ombudsman, is our conference host.
We believe you will find our professions have a lot in common and that our conference sessions will afford you the opportunity for professional growth. For example, the one-day pre-conference training, Understanding and Managing High Conflict Personalities by the Co-Founder of the High Conflict Institute, will help you understand the dynamics of personality disorders in conflict resolution settings and presents skills for handling high conflict personalities.
To accommodate your needs, we offer separate pre-conference and single-day registration options. We also offer half-price student registration for the full conference and the New Ombudsman Training.
Please don’t hesitate to contact us if you have any questions or if we can be of assistance.
We hope to see you in October!
Conference Planning Committee Co-Chair
Conference Planning Committee Co-Chair and Conference Host
United States Ombudsman Association
35th Annual Conference
The Modern Ombudsman: Changes, Challenges, and Opportunities
Pre-Conference: October 13 and 14, 2014
Conference: October 15, 16, and 17, 2014
The Cornhusker—A Marriott Hotel in Lincoln, Nebraska
Pre-Conference, Conference, and Single-Day Registration Options!
Half-Price Student Registration!
Conference Host: Lin Quenzer, Ombudsman, City of Lincoln
Additional Session Information and On-Line Registration Forms can be found at
Pre-Conference Offering #1 (two-day training, Monday and Tuesday, October 13 and 14):
þ New Ombudsman Training
Pre-Conference Offering #2—Tuesday only, October 14
þ Understanding and Managing High Conflict Personalities
Megan Hunter, MBA, Co-Founder High Conflict Institute®
This session has been approved by the Nebraska Supreme Court Mandatory Continuing Legal Education Commission for 7 hours of continuing legal education credit or .25 hours of Professional Responsibility credit. We are also seeking approval of Continuing Mediation Credits.
Wednesday, October 15
þ Intake and the Ombudsman’s Office
þ Outreach—Getting the Word Out
þ You Are Who You Are Because
þ Creative Case Strategizing
þ Co-opted or Finding Common Ground
þ Chapter Meetings
Corrections Chapter—Jail tour and discussion of the challenges of
housing the mentally ill
Children and Families Chapter—Inspector General of Nebraska Child Welfare
Education Chapter—Ombudsman, Austin (TX) School District
Municipal Chapter—Ombudsman, City of Lincoln
Healthcare Chapter—Disability Rights Nebraska
Thursday, October 16
þ Conflicts, Emotions, Incidents, and Behavior: Transforming
Understanding Through Some Simple Ideas
þ Strategic Planning for Any Size Ombudsman Office
þ Complex High Profile Cases: Impact on Public Sector Operations
þ Tips and Tricks for Online Research
þ Wisdom of the Ages
þ The State of Mental Health Services
þ A Legislative Perspective on Ombudsmanship
Friday, October 17
þ Walking the Walk: Creative Tools for Transforming Compassion Fatigue and Vicarious Trauma
We are excited to announce that
Nebraska Senator Ernie Chambers
will be our Keynote Speaker on
Wednesday, October 15.