What's Happening In Conflict Resolution [03.11.14]

American Arbitration Association Selects Modria to Power New York N...

Talking It Out is the Path of Peace

By Douglas Noll (Originally posted at MediationTools.com)

“Doug, I need some peacemaking help right now!” John said over the telephone. John was the CEO of a software development company employing 50 people.

“What’s the situation?” I asked.

“My Chief Information Officer and my Marketing Manager are not speaking to each other. The CIO is fine, but the Marketing Manager is really angry,” John said. “I’ve tried to get it worked out, but you really need to step in.”

“Are both of your people willing to speak with me?” I asked.
“Yes. They both respect you and think you might be able to help.”
“Good. When do you want me over?” We set up a time and ended the call.

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NAFCM Announced New National Award Program

NAFCM Announces Raymond “Bud” Baker as First Recipient of the “Outstanding Volunteer Award”

Palm Springs, California (March 5, 2014) — On January 10, the National Association For Community Mediation (NAFCM) announced its first ever recipient of its newly established Outstanding Volunteer Award Program.

NAFCM Executive Director Matt Phillips stated, “With over 20,000 volunteer mediators in the United States, NAFCM believed that it was long overdue that these amazing individuals receive the recognition they deserve.”

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Turn Off The Filters...Just For A Minute

Elizabeth Clemants- Last week, after listening to a shaman client tell me about the deep pain of her life, she said, “Your friends must be so lucky to have someone like you to listen to them.” Actually, I wish it worked out that way. Having a friend that listens for a living doesn’t always equate to having a lot of left over energy for listening to friends. My poor friends, I love you! When clients say that, I think what they really mean is: You are a good listener. You take time to see me.

With People in Mind

Karen Hollett- As I started out on my own quest during an LLM program to better understand what is, as Marvin Gaye crooned, goin' on at mediation, I encountered a great book by Kaplan, Kaplan and Ryan, With People in Mind, The Design and Management of Everyday Nature (link provided below) This an easy to understand book about how the ways that we design and manage "everyday nature...

New European Institute of Peace Prepares for Debut

From Violence to a Willingness to Negotiate: strategies for getting...

Seeing Red

Negotiation 101: Building Blocks for Getting What You Need

Quebec's new approach to civil justice

On February 20, 2014, the National Assembly of Quebec unanimously approved An Act to

establish the new Code of Civil Procedure. Bertrand St-Arnaud, Quebec's Minister of Justice, noted that these reforms move Quebec's civil justice into the 21st century. Among other things, the Act highlights non-litigious alternatives to dispute resolution. Of particular interest to me is that it acknowledges and accepts different approaches and objectives to the mediation process.

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