Whats Happening [03.20.12]

Ran Kuttner/Werner Institute Blog- I am excited that March is a MBB month at the ADRHub. Mediators Beyond Boarders (MBB) is doing important work throughout the world and serves as a great ambassador to our field.

I am a member of the Israel Project of MBB, as well as a member of MBB’s training committee. The Israel Project, originally known as the Middle East Initiative, has been working for over two years on establishing relations with and assisting organizations that are involved in cross-cultural mediation and community building in Israel, especially in the ‘mixed cities,’ where diverse communities of Jews and Arabs live together, or where other minority groups are part of the community.

These cities are dealing with very complex issues and there is a need for innovative conflict engagement interventions. For example, in Akko, where there were severe cross-cultural riots in 2008, the community mediation center has created a program for crisis response. When a truck crashed into a bus stop in 2011, killing two Israeli soldiers, rumors began to fly that it was a deliberate act by an Arab driver. But the mediation center contacted police and established that it was a Jewish driver who had a heart attack. Mediators fanned out across the city neighborhoods in the area to stop the rumors, and Akko had another “riot that didn’t happen.”

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Using Experience to Break Impasse

Jason Dykstra- Ever wonder why there are different views of what happened in every experience?...

Below, Daniel Kahneman describes two types of self, the experiencing self and the remembering self. We typically confuse the two, but they are two very different selves. The experiencing self deals with the now. What is happening right here, right now in the presence. The remembering self deals more with how you remember those experiences. The example that Daniel uses at the beginning is about a person listening to a wonderful piece of music. The person loves this piece and is thoroughly enjoying it until there is a disturbing noise at the end that ruins his entire memory of the piece.

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Conflict Coaching Guild on LinkedIn

Ben Ziegler- The coaches’ coach. That’s sort of how I think of Cinnie Noble. I’ve gotten to know Cinnie a bit over the last couple of years, through social media, and via reading her excellent book, Conflict Management Coaching: The CINERGY Model.

The other day I actually had my first opportunity to chat with Cinnie, via Skype.

I wanted to know more about her work as a Conflict Coach, and specifically her approach with the LinkedIn group, Conflict Coaching Guild, of which she is the owner. I have been impressed how she interacts with group members, including myself, and given her coaching expertise, I thought she would have some great insights to share with the rest of us around online community management.

Here’s a synopsis of our conversation, at least as far as Cinnie’s observations and insights re: LinkedIn and the Conflict Coaching Guild go…

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MAKING OTHERS WRONG

Cinnie Noble- One of the things that sometimes happens when we are embroiled in an interpersonal conflict is that we perceive the differences between us as a matter of right and wrong. That is, that we are right and the other person is wrong! That perspective may be the other person’s too, of course. In many cases, such attributions do not apply and mostly, they don’t serve us well. Yet, when there is a need to find fault, it seems many of us think in positional terms of black versus white and hold strongly to those oppositional views.