Below are free online articles a number of us have written on Post Disaster Dispute Resolution efforts, including several on FEMA's efforts.  The ABA DR Magazine and the Cardozo J of Conflict Resolution have each devoted an entire issue on the subject matter.  Best, maria

American Bar Association Dispute Resolution Magazine [When Disaster Strikes: What dowe do? Does it matter? Can we do more?]

http://www.americanbar.org/content/dam/aba/publishing/dispute_resol...

Cardozo Journal of Conflict Resolution [Symposium – ADR in the Aftermath Post-Disaster Strategies]