Caremark, the largest pharmacy health care provider in the United States, and the U.S. Equal Employment Opportunity Commission announced the signing of a National Universal Agreement to Mediate (NUAM) to informally resolve workplace disputes through Alternative Dispute Resolution (ADR) before an EEOC investigation or potential litigation occurs.
...Under the terms of the NUAM, which was negotiated by the EEOC’s Miami District Office, any eligible discrimination charge filed with the EEOC in any of its 53 offices naming CVS or Caremark as the employer/respondent will be referred to mediation, as appropriate.
...The mediation partnership with CVS Caremark marks the 200th such national or regional agreement between the EEOC and a large employer...

Full article [here].

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Comment by John C. Turley on July 21, 2010 at 11:56am
FYI, I spoke with senior HR executives at CVS on the subject of mediation in reference to this article. Right now, CVS is deciding how they will proceed on mediation either through their legal department or other alternatives. I suggested that CVS take a look at what Creighton University has to offer and how our students may be of help to the corporation as they get underway with ADR and mediation. I will continue to follow through as I persuade CVS to hire Werner Institute students rather than rely exclusively on their in- house lawyers to handle the anticipated cases. I will keep you posted on my progress.

JCT

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