John C. Turley
  • Male
  • Plymouth, MI
  • United States
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John C. Turley's Groups

John C. Turley's Discussions

Selling the facilitative mediation solution

Started on Wednesday 0 Replies

Today, I co-mediated a case that produced a mutually acceptable solution between the disputants in lieu of a court issued personal protection order (PPO) against the defendant.  Although the parties…Continue

Knowing our role and our limitations

Started Mar 22 0 Replies

I facilitated an intriguing case that required the wisdom of King Solomon,  In fact, I sent the case back to the courts since it was not suitable for mediation.  The case centered on the consumer's…Continue

From Conflict to Creative Collaboration in Business

Started Jan 16 0 Replies

Mediation is my second career and my newly found passion in life.  For 35 years, I sold professional services to CXO s throughout the country from coast to coast and border to border,  from…Continue

Quantifying the cost savings via ADR and ODR

Started this discussion. Last reply by John C. Turley Dec 6, 2011. 2 Replies

I welcome any suggestions from our distinguished members in terms of measuring the value of mediation vs. litigation.  I need to show quantification and case studies to make my point with a local…Continue

 

John C. Turley's Page

Latest Activity

John C. Turley posted a discussion

Selling the facilitative mediation solution

Today, I co-mediated a case that produced a mutually acceptable solution between the disputants in lieu of a court issued personal protection order (PPO) against the defendant.  Although the parties crafted and signed the agreement with our facilitation, the plaintiff repeatedly expressed fears for her personal safety during and after the conclusion of the session.  I thought it appropriate to spend time one on one separately with each party post session to listen further to their concerns and…See More
Wednesday
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John C. Turley replied to ADRhub.com- Werner Institute's discussion Book Club Version 3: Conflict Management Coaching: The CINERGY Model by Cinnie Noble in the group ADR Book Club
"The ADR Book Club is an excellent forum for expanding one's knowledge in our field.  It is invigorating to meet new friends and to review the various perspectives that spring forth from the discussions.  From the previous sessions,…"
Wednesday
John C. Turley liked ADRhub.com- Werner Institute's discussion Book Club Version 3: Conflict Management Coaching: The CINERGY Model by Cinnie Noble
Wednesday
John C. Turley commented on Nancy Hudgins's blog post Mediation and Lawyers: The Disconnect
"Andre: It is great to hear from you!  I agree with your comments.  Within the State of Michigan dispute resolution centers(DRCs), we focus on facilitative mediation. The process requires the mediators to be non-manipulative, as…"
May 17
John C. Turley posted a discussion

Knowing our role and our limitations

I facilitated an intriguing case that required the wisdom of King Solomon,  In fact, I sent the case back to the courts since it was not suitable for mediation.  The case centered on the consumer's word against that of the retailer.  The dealer claimed that a cash deposit of $2,000.00 was not paid and demanded the monies six weeks after the customer took possession of a major purchase transacted by a long term and trusted dealer salesperson.  At the time of the mediation session, the customer…See More
Mar 22
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John C. Turley replied to Jeff Thompson's discussion Top Conflict/Dispute Resolution Programs (US Law Schools)
"So where is Creighton? JCT"
Mar 19
John C. Turley liked Mat Beecher's blog post My Prezume: View it Full Screen for Full Effect
Mar 19
John C. Turley posted a status
"I am participating in facilitative peer mediation coaching at the Washtenaw DRC in Ann Arbor, MI. The goal is sustained self- improvement"
Mar 7
0 Comments
John C. Turley posted a status
"My colleague, Ed Sketch, and I are focusing on creative collaboration, a conflict management approach for small to mid size businesses in MI"
Feb 29
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John C. Turley posted a status
"Washtenaw's DRC in A2 sponsored two sessions on appropriate uses of an apology in mediation. The concept is important for all mediators."
Feb 23
0 Comments
John C. Turley posted a status
"The class was disappointing, poorly organized, and over priced. The saving grace was the presence of my peer in Michigan, Ms. Zena Zumeta."
Feb 23
0 Comments
John C. Turley posted a status
"Next week, I will participate in a Master Mediator workshop in Ann Arbor, MI to enhance my skills. I will report post session."
Feb 17
0 Comments
John C. Turley commented on Brad Heckman's blog post Guest blogger Ashok Panikkar on the right to offend.
"Mr. Rushdie is not willing to die for his beliefs."
Feb 14
John C. Turley commented on Werner Institute Blog's blog post Appreciative Inquiry as a Dispute Resolution Strategy
"I learned about AI for the first time in Bryan's class.  I am grateful for this learning experience. I try to use AI regularly as I call on my prospects.  Traditionally, the business case study approach focuses on the problems and the…"
Jan 25
John C. Turley posted a status
"I launched my own ADR firm, Turley Mediation Group(TMG). Please visit LinkedIN.com for an update."
Jan 24
1 Comment
John C. Turley posted a status
"I was just elected to the Association for Conflict Resolution board for the SE Michigan(Detroit) chapter."
Jan 18
1 Comment

Profile Information

What is your profession and title?
Mediator, Wayne County Dispute Resolution Center
What is your ADR experience? (trainings and education
1) Wayne County, Michigan Dispute Resolution Center
2) Washtenaw County, Michigan Dispute Resolution Center.
What, if any, ADR organizations or groups do you belong to?
1) Association for Conflict Resolution.
2) Mediate.com
What are you hoping to get from ADRhub.com
Jobs and expanded networking contacts and writing brief articles on interesting aspects of ADR.

John C. Turley's Blog

Apologia in mediation

Posted on October 12, 2011 at 8:11pm 0 Comments

"A stiff apology is a second insult... The injured party does not want to be compensated because he has been wronged; he wants to be healed because he has been hurt."   G.K. Chesterton.



I refer to this quote from this great 19th Century English writer because it characterizes a recent mediation session that I facilitated.  It was a classic case of one party proposing 5 star service and delivering less than one star to the other party.  The plaintiff was…

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Post mediation question

Posted on July 19, 2011 at 9:30am 5 Comments

I have a very broad question concerning post mediation.  If the court orders mediation in a small claims case, what typically happens if the mediation session is not successful and the case reverts to the courts?  I am asking for feedback and general comments based on this limited information.  What can be expected from the courts in cases such as these?

 

John Turley 

 

The Creighton University Educational Experience

Posted on March 18, 2011 at 3:19pm 0 Comments

Yesterday, I attended the State Bar of Michigan's annual ADR meeting.  The keynote speaker, Sharon Press of Hamline University School of Law, did a superb job with her current overview of the ADR profession and emerging developments.  She introduced a new concept for me of Mediation-Arbitration (Med-Arb) or Arbitration - Mediation (Arb-Med).  I will write more about these hybrid forms of NDR in a subsequent post.  I will add that her presentation was consistent with our CU education in terms…

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Sometimes the Amygdala rules

Posted on February 2, 2011 at 2:47pm 0 Comments

 

Recently, I seem to have forgotten all that I learned in ADR with my fine Creighton education.  In three different situations in two days, I ignored all that I learned and reverted to my Brooklyn wise guy ways.  In the first real world case study, I intended to fill my gas tank in anticipation of the impending blizzard at my local station in my hometown of Plymouth, Michigan.  An SUV was left unattended for over 15 minutes at one of the pumps.  I was directly behind the…

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Comment Wall (3 comments)

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At 8:07am on July 24, 2011, Noam Ebner said…

Thanks for sharing this John, and please keep doing that.

I still vividly recall being taken aback by - and learning some valuable lessons from - some of the things my co-mediators did as I was starting out.

The challenge and the beauty of it all is that you get to put together your own worldview and develop your own toolbox to match...

And then, when we're both aged, experienced mediators, new mediators working with us can enjoy the experience of standing aghast at the things we are doing... :-)

At 8:42pm on July 13, 2010, Eileen Barker said…
John,
Thanks so much for the note. Sounds like you've made a great start.
Also sounds like there is more to do when you are ready!
Eileen
At 10:38am on May 17, 2010, Ran Kuttner said…
Hi John,
Thanks for the invititation. I hope all is well!!
Ran
 
 
 

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