Nonverbal communication, including body language, plays a crucial role curing conflict resolution situations including negotiations and mediation sessions.  Because it occurs primarily subconsciously, people can dismiss it's importance.

Research has time and again proven the effect nonverbal communication can have during interactions with other people in a variety of settings.  For example, during negotiations,unconscious mimicry is connected with favorable negotiation outcomes. Unconscious mimicry is connect to people who possess empathy.  Research on on empathy shows a great deal of it is related to nonverbal channels.

Following me? :)  If you are interested in reading more about mimicry, see my recent article [HERE].

Regardless, I think many will find this  TED Talk video by Amy Cuddy worthy of watching.

Enjoy!

If the video does not show, click: http://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_yo...


Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” -- standing in a posture of confidence, even when we don’t feel confident -- can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.

Amy Cuddy’s research on body language reveals that we can change other people’s perceptions — and even our own body chemistry — simply by changing body positions. Full bio »

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Comment by John C. Turley on October 18, 2012 at 11:11pm
This was a great presentation with wise and practical advice particularly for those who do a lot of public speaking or find themselves in stressful situations.

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