What's Happening [07.16.13]

The "What's Happening?" Blog is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past news [HERE]

Dismantle Hate With Counter-Narratives

ACR Blog Radio - Performing Empathy

Tune in Wednesday, July 24 at 4:30 pm Eastern time for our upcoming show featuring an ACR Annual Conference Workshop Preview - Dorit Cypis and Susan Oetgen's session titled "Performing Empathy: What Artistic Sensibility Brings to Conflict Resolution."

The New Trend in Listening: How to Improve Your Communication Skill...

Patricia M Porter- In this show, we kicked off March's International Listening Awareness month with Susan Young. Susan is a news and communications expert with 25 years of experience.

I spoke with Susan about the "new trend" in listening she calls "silent listening." The ability to quiet the mind, focus without distractions, and being in the moment...all with the purpose of improving business relationships.

Teaching negotiation online?

Noam Ebner- One thing made clear to me at IACM's conference, which I attended in Tacoma last week, is that many, many teachers of negotiation are looking ahead at (with only some "looking forward to") teaching negotiation courses online sometime over the next year or two.

Receiving "I'm Sorry"

Cinnie Noble- I have talked about forgiveness in a previous blog entitled “Forgiving When Asked”. More recently, a fascinating discussion on the words “I’m sorry” came up on the Conflict Coaching Guild on LinkedIn that inspired me to revisit this topic. Today’s blog is from the perspective of the person hearing those words and what it means to hear and receive them.

Some say the phrase “I’m sorry” is overused, being a hurried reaction to having hurt someone, with hopes it will as quickly excuse the offending words or acts. Unfortunately, being proactive – and thinking before speaking - rather than trying to make up and ask for forgiveness after the fact does not always happen when the hurts of the moment prevail.

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