What's Happening in Conflict Resolution [03.10.15]

"What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].

When Negotiating, Who Should Make The First Offer?

Let’s say your next door neighbour, Kath, announces she is moving to New York. She has to get rid of her 1973 yellow Chrysler Valiant Charger, which you have secretly envied for years. You check carsales.com, where prices for similar era Chargers range between $17,000 and $100,000. Should you make Kim an offer or instead ask what she wants for it?

Professors Max Bazerman and Margaret Neale of Northwestern University, Illinois, say in their classic text Negotiating Rationally that “final agreements are more strongly influenced by the first offer than by any subsequent behaviour of the parties particularly when issues under consideration are of uncertain or ambiguous value”.

Read more from Lifehacker.com.au [HERE].

Psychologists discovered a ridiculously simple tactic for negotiati...

  • - Let's say you want to ask your boss for a raise, one that puts you at $100,000.

What's the best way to phrase your question?

In a new study cited by The Wall Street Journal, Columbia Business School scholars evaluated the effectiveness of five pitch approaches to find out.

Coauthors Daniel Ames and Malia Mason found that the "bolstering range offer" — where you ask for a range including, and above, your target number — provides the best approach.


Read more to find out [HERE] at BusinessInsider.com. 
The Civil Justice Council, the government body tasked with modernising the civil justice system, has proposed the introduction of online courts to expedite the resolution of low value civil disputes...
EBay currently handles over 60 million online conflicts between sellers and customers. On this process, the report read...
Read more [HERE]. 

For most people, negotiations happen every day at work, and topics are often varied, covering a wide spectrum – not just at your annual review over salaries. But whether you’re the employer or the employee, negotiations can be difficult to navigate. Both parties seek a positive outcome without negatively impacting the relationship.

To set yourself up for a successful negotiation – one with an outcome that’s in your favor – brush up on your negotiating skills with these tips from Addison Group, a nationwide provider of staffing services.

Identify your wants and needs before walking into the meeting.

Stay positive.

Read more from NBCChicago.com [HERE].

You’re assuming that the product comes with a warranty, but you haven’t read the fine print to see exactly what is covered and what is not.

There are two types of dispute resolution clauses – those that progress and facilitate, and those that wheel spin or stall the resolution.

Obviously this knowledge is best served cold when negotiating a contract, rather than hot when both parties are locked in conflict.

The best dispute resolution clause is one that gives traction to the process and delivers both parties a definitive path to follow in the shortest time period toward a determination. Avoid clauses that “agree to agree” to things, as the superior courts take a very dim view of such clauses.

Read the full story at Sourceable.net [HERE]

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