What's Happening in Conflict Resolution [04.28.15]

Six tips to make negotiations more friendly

WE ALL want it both ways: To get what we want from a tough negotiation; and to walk away with our relationship intact. The good news is that this kind of outcome is possible.

Here is how to negotiate to produce a lasting relationship and an outcome that works for you:

1. Make small talk. Chitchat can often provide crucial information about the other side’s interests that might help you later. It also helps establish a rapport, and sometimes even trust.

2. Do not try to buy love. When an important business relationship is on the line, there is a tendency to cave to the other side’s demands to avoid tension or confrontation. But conceding on price or substance because you do not want to upset the other party is a losing scenario, even if you think you have temporarily saved the relationship. Instead, push back respectfully, that way you need not be seen as combative.

Read more from BDlive.co.za [HERE]. 

The Best Negotiation Books for 2015

If there’s one thing we believe (there are many things but sure let’s call it one), it’s that working women need to know how to negotiate and #askformore. As always, that’s far easier said than done. So we’re here to provide you with all the negotiation information you’ll need to get up to confidence to ask for more, clearly demonstrate your value, and get that raise. Just in the past few months we warned you about avoiding common negotiation mistakes, we talked to Mika Brzezinski on why she won’t stop until women “know their value,” and we published a whole slate of personal essays from real women who asked for more.

1. The Confidence Code: The Science and Art of Self-Assurance—What Wom... by Katty Kay and Claire Shipman

2. Perfecting Your Pitch: How to Succeed in Business and in Life by Fi... by Ronald M. Shapiro

Read more at Time.com [HERE].

Getting Apart Together

The Olive Branch BlogSo, you’ve figured out that being together isn’t in your future anymore and it’s time to undo your relationship. That can be complicated.

Your first phone might be to a lawyer and that could be the best way to proceed.

However, if you think it’s at all possible to be cooperative rather than competitive, consider picking up a couple of books about divorce mediation.

...One of the things I love about the books listed above is that they outline ‘homework’ to prepare for a mediation session on a particular topic.

Read more [HERE].

The Texas Conflict Coach® Blog Talk Radio program announces our Workplace Series

The following episodes will air every Tuesday from 5:00-5:30 pm PST/7:00-7:30 pm CST/ 8:00-8:30 pm EST.

To participate, go to the designated link for each program or call-in live at 347-324-3591.


May 5th:  Mediation:  A vital tool for HR Professionals

Conflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don’t know this. They think mediation is not for them, when in fact they are effectively mediating all the time. Join John Ford to learn why mediation is vital for your career and also your workplace!    READ MORE

May 12th: Taking the War Out of Our Words

How long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.   READ MORE

May 19th:  Teamwork Tango

Today’s organizations require that workers be adaptable. Truly effective leaders know how to follow and how it feels to be a follower. The daily “dance” between leaders and followers requires mutual understanding and a balance of give and take. As the great Chinese philosopher, Lao Tzu, said: “To lead, one must follow.” In this program, Yael Schy, creator of the Teamwork Tango®  leadership training approach, shares her philosophy and methodology of using partner dancing principles and exercises for helping leaders and followers in organizations to work together more collaboratively and effectively.          READ MORE

May 26th: Workplace Systemic Issues

When working within an organization, the conflict resolution professional may begin to see issues or trends across departments that may suggest systemic issues. Now what? Join Rita Callahan to Explore the opportunities and challenges to communicate organizational issues to senior leadership by considering: When is an issue systemic? How is it assessed? How is it communicated? What next? Who is responsible? Consider these issues from the perspectives of an internal conflict resolution consultant at a company and an organizational ombuds at an educational institution and academic medical center.   READ MORE

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