Business Marketing for Mediators

With Susan Diehl

• Highlight the important relationship between focused and clear business values and purpose and sustained business success
• Identify the keys to building a strategy for your business that meets your needs and interests, including:
• Discuss some of the methodologies and tools that drive alignment between what you want and what you do:  “the knowing-doing gap”

As a licensed CEO Advantage™ advisor, Susan serves as a business advisor who helps CEOs and executive teams create smart, healthy organizations that achieve great results.  She has written and spoken extensively on the power of strategy alignment to help others achieve success.

For over 19 years, Susan worked with large, multinational industrial organizations and has been an executive leader in those organizations for over a decade.  She believes in the constructive power of conflict and pursued her studies in dispute resolution to help drive positive results from conflict.  She is currently the Vice President and General Counsel for a company in the Midwest where she is responsible for risk, law and organizational alignment.  She mediates cases regularly.

Susan earned her J.D. degree from the Wayne State University School of Law and later graduated from the Kellogg School of Management Executive Program.  She earned her M.S. in Negotiation and Dispute Resolution from Creighton University, with a specialty in organizational conflict.