Live Demonstration: Modria - Mediation Room - Wednesday, October 31st @ 2pm Eastern/1pm Central/6pm GMT

Modria Mediation Room Product Demo

Presented by Eric Tang

Come see the future of Alternative Dispute Resolution with Eric Tang of Modria. Eric will give a demo of the Modria Mediation Room, which is online dispute resolution software created by mediators for mediators. With more people communicating online and immersing themselves in technology every day, it only makes sense that ADR professionals will follow these social trends. The Modria Mediation Room is designed to enhance disputants’ experience of mediation and cut expensive logistical costs. Modria is also looking to integrate case management features to make a mediator’s life much easier. They are always open to feedback and new ideas, so join Eric during this webinar and let him know what you think!

Presenter Bio:

Eric Tang is the Senior Manager of Operations for Modria, joining the company in June 2012. Prior to joining Modria, Eric spent 5 years with PayPal Merchant Services as an Enterprise Account Manager for several of PayPal’s top 100 businesses. Eric also spent time as a Corporate Trainer for PayPal, sharing his knowledge of customer service. Eric holds a BA from the University of Nebraska and a MS in Alternative Dispute Resolution and Negotiation from Creighton University. Eric is also a part time mediator affiliated with the Nebraska Justice Center.

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Permalink Reply by Bryan Hanson on October 31, 2012 at 6:08pm

The archive of the Modria product demonstration has been uploaded to the forum above. Please feel free to watch it at your liesure. You may continue the discussion by providing any questions or comments in this forum. Enjoy!

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Permalink Reply by Nan Starr on November 1, 2012 at 2:04pm

Looking for help. I'm not seeing a link to the Modria demo on this page...?

Thanks!

Bryan Hanson said:

The archive of the Modria product demonstration has been uploaded to the forum above. Please feel free to watch it at your liesure. You may continue the discussion by providing any questions or comments in this forum. Enjoy!

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Permalink Reply by Eric Tang on November 1, 2012 at 3:06pm

I really enjoyed presenting the Modria Mediation Room to everyone and answering your questions!

Try out the Modria Mediation Room for free:

Go to https://mediationroom.modria.com
Click the red "Start for Free" button
Enter your info. Check your email for our link to create a password.
Once logged in, click on the "Create a case" button.

If you want, create a case with partya@modria.com and partyb@modria.com for each of the parties. We'll role-play a case with you so that you can get a good feel for how everything works.

If you have any questions or comments, please send them my way at erictang@modria.com.

Thanks!

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Permalink Reply by Cameron Wolf on November 1, 2012 at 5:46pm

Hello Eric,

Modria is a really fascinating program! I have two questions: (1) After you establish the video capability what is the next feature you would like to see incorporated into Modria (2) What is the advantage of using Modria compared to other forms of ODR?

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Permalink Reply by Eric Tang on November 1, 2012 at 6:30pm

Hi Cameron,

Thanks for checking out the demo!

Answer to # 1:

After video, we must incorporate co-mediation capabilities and expand the current 2 party constraint to allow for 3 or more parties. That's the next biggest feature to develop. Of course, we are always tweaking little designs and features to be better to address a neutral's needs.

Answer to # 2:

The Modria Mediation Room is unique in it's easy and elegant design. It is very much a virtual room, but with case management options and security built into it. We take care not to dictate to neutrals on exactly how to use our system. It should be intuitive enough that when a mediator walks into this virtual room, they know precisely how they will use it. In addition, the Modria Mediation Room will have all the tools neutrals need in one place. I think the Modria Mediation Room has this quality, and is getting better every day.

Thanks for your questions!

Eric