Watch the Full Feature Version [HERE] (just enter a name under participant)
Presented by Alan Gross
We will describe some examples of how we have shared mediation principles and strategies with parties in conflict. Some of the tools that we have demonstrated to participants include active listening especially reflection, agenda building, brainstorming, reactive devaluation to proposals, and delaying reactions to other parties. Using role play and discussion, we will demonstrate how we apply what we label "transparent mediation”.
Whether we disclose mediation tactics and principles via joint/individual pre-session trainings and/or via interventions during the actual joint mediation sessions, this presentation explores the potential salutary effects of “transparent mediation” on client satisfaction, effective communication, and increased inter-client understanding.
About Alan Gross:
Alan Gross has mediated, arbitrated and trained for more than 20 years at many venues in New York City where he has served as the Interim Senior Director, Training Coordinator, and 9/11 Family Mediation Coordinator for the Safe Horizon Mediation Program now known as the New York Peace Institute.. Gross was formerly Psychology Professor and Department Chair at the University of Maryland, a Fellow of the American Psychological Association, and the author and co-author of a textbook and more than 50 chapters, articles and papers related to conflict resolution and social psychology. He is a founding and Board member of Mediators Beyond Borders.
Attached below are the PowerPoint slides people asked for.