Hi, Debra. Good to hear from you. Yes, the wonders of the net...happens often to me as well! The hospital design systems are geared more towards professional licensed staff conflicts. I assess medical settings for how they handle conflicts and then design a more efficient system based on the interests of the stakeholders. I'm still working on the oil spill effort - not much response as of yet...would you like me to put you on my roster here? It would be work in New Orleans and on an as needed basis...you can decline or accept any offer as they come.