Graham Ross
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  • North Wales
  • United Kingdom
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Graham Ross's Friends

  • Ria Papadimitriou
  • Mark Wilson
  • John Melville Williams
  • Pastor Samuel Muderhwa
  • Martin Gramatikov
  • Stuart Weinstein
  • Dong Li
  • John Zeleznikow
  • Aura Esther Vilalta
  • Gabriela Szlak
  • John DeBruyn
  • cristiana teixeira santos
  • Colin Rule
  • Alberto Elisavetsky

Graham Ross's Discussions

ODR - Including Online Mediation

Started Nov 2, 2016 0 Replies

For Cyberweek 2016 only (until Sunday) there is a 50% discount coupon code  that can be  used against enrolment at two of the levels at  …Continue

Tags: training, odr

: Free of Charge 6 months Licence for use of Online Mediation Software

Started Jul 5, 2011 0 Replies

If you enrol this month  on our distance training course in using online technology within your practice (at …Continue

Course In Technology and Mediation

Started Jun 6, 2011 0 Replies

For those interested in expanding into online mediation - or simply using online mediation techniques and skills to better prepare for in-person mediation - we have recently added to our course in…Continue

Arbitration Domains

Started Jun 6, 2011 0 Replies

For those who are arbitrators or run an arbitration and mediation service or related portal or blog (or thinking of doing so), we have 3 excellent domain names that are now surplus to our…Continue

 

Graham Ross's Page

Latest Activity

Graham Ross replied to Bryan Hanson's discussion Discussion Forum: ODR Related Ideas and Innovations
"Excellent project. (Well done Giuseppe) I am passing it on to Tim Fairhurst who is setting up one day  peer mediation courses  in UK schools.  Did you hear about this kickstarter project…"
May 2, 2016
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: Cyberweek and the ODR Forum: Creating a Connection
"Andy - this is a long shot but do you/UIBE have any links with XJTLU , being the "Xi'an Jiaotong -Liverpool University"which is a partnership university between The University of Liverpool UK with Xi'an Jiaotong University - see…"
Nov 6, 2015
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: Game Changing Entry Barriers to ODR
"Absolute sense ,Noam.  I suspect it will be the parties in dispute , not the professionals, who will really begin to drive the uptake of ODR and that will be the result of quality marketing of quality ODR.  I guess we will all enjoy, some…"
Nov 5, 2015
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: ODR Related Ideas and Innovations
"Casey - Thanks for the clarification as to email. Frankly, I  much prefer a dedicated platform for the asynchronous discussions through a forum type environment, split into separate caucus areas for each party and a joint area. For the mediator…"
Nov 5, 2015
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: Game Changing Entry Barriers to ODR
"I think we may be  fighting shadows. Is it not the case that, in reality,  there are no entry barriers for ODR for the simple reason ODR is not an item to use in itself . It is simply a very broad description of a whole variety of…"
Nov 4, 2015
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: The Power of e-Apology in Online Contexts
"From my own experience as a regularly dissatisfied consumer,  companies are certainly monitoring SM and there is a practice developing that a reasonably clear complaint say by Twitter very quickly receives a response (I sense a possible auto…"
Nov 4, 2015
Graham Ross replied to Bryan Hanson's discussion Discussion Forum: ODR Related Ideas and Innovations
"Hi Casey I am interested in how your asynchronous discussions operate .You say by email. Do you mean through existing email accounts or do you provide a collaborative platform for the messages to be posted? Could you show a screenshot?"
Nov 4, 2015
Graham Ross updated their profile
Nov 2, 2015
Graham Ross replied to Bryan Hanson's discussion Which Video Conferencing Software Works Best for Online Mediation
"Guiseppe Your idea of structuring a series of simulations with a broad collection of potential users and learning some outcomes  that can not only help inform choice of platform but also help to identify best practice is a good one.We need to…"
Nov 8, 2013
Graham Ross replied to ADRhub.com - Creighton NCR's discussion Online Dispute Resolution and Government: Citizen Empowerment through Technology
"Thank you Adrian for such a comprehensive and thought provoking commentary on the Regulation. Some comments of my own as 'provoked':- 1. " Scope is not extending to traditional non-online transactions. This may be a serious…"
Nov 8, 2013
Graham Ross replied to ADRhub.com - Creighton NCR's discussion Online Dispute Resolution and Government: Citizen Empowerment through Technology
"Spenser and Colin are the realists - but let the optimist have a word in. Belmed relies on people finding out about it. Spenser, do you know how it is marketed if it is marketed at all. I suspect most buyers with a complaint in Belgium do not know…"
Nov 6, 2013
Graham Ross replied to ADRhub.com - Creighton NCR's discussion Mobile Mediation: Mediation as Close as Your Telephone
"Thank you so much for your paper Noam! Very timely for me as I am doing two company mediations right now as we speak (well almost) one on Modria and one by email and phone. The UK small claims court provides a free mediation service in which all…"
Nov 6, 2013
Graham Ross replied to Bryan Hanson's discussion Which Video Conferencing Software Works Best for Online Mediation
"Guiseppe - interested to know what commitments and disciplines you impose on the parties  preparatory to the session, eg as to lack of distractions in the room, confidentiality (no others in the physical room of the party unless disclosed and…"
Nov 6, 2013
Graham Ross replied to ADRhub.com - Creighton NCR's discussion Online Dispute Resolution and Government: Citizen Empowerment through Technology
"Let me add to Colin's list of attributes.Bearing in mind that, with the exception of ODR specific to online communities, the majority of the claimants will be using ODR systems on a very occasional basis (and probably any particular system once…"
Nov 6, 2013
Graham Ross replied to ADRhub.com - Creighton NCR's discussion European ODR Initiative
"I did a blog also on the EU Regulation which can be read here  I also attach a paper I wrote on the subject as an addendum to the final Report of the EMCOD project on Measuring Justice in ODR."
Oct 31, 2012
Graham Ross replied to ADRhub.com - Creighton NCR's discussion European ODR Initiative
"Pablo- the ODR I have proposed in my blog would be an independent expert review  that could be posted below the original consumer review as part of the response by the trader (most review sites allow for the trader's response) and so…"
Oct 31, 2012

Profile Information

What is your profession and title?
Lawyer and mediator
What is your ADR experience? (trainings and education)
Trained by the ADR Group, UK
Founded and head of TheMediationRoom.com
Trained over 120 mediators in online dispute resolution through an e-learning course in ODR which I developed
Fellow of the National Centre of Technology and Dispute Resolution (UMass)
Member of the Access to Justice project at www.emcod.net
Member of the UK Civil Justice Council's ODR Advisory Group - https://www.judiciary.gov.uk/reviews/online-dispute-resolution/
Head of the European Advisory Board of Modria
What, if any, ADR organizations or groups do you belong to?
ADR Group
TheMediationRoom.com
NCTDR
Association of Northern Mediators
What are you hoping to get from ADRhub.com
Learn from the experiences of others
Develop discussion in the future of ADR with particular reference to the application of technology
Expand my ADR connections
Do you/your company have a website?
http://www.TheMediationRoom.com
What other ADR related sites do you visit?
www.odr.info
Various ADR groups on LinkedIn
mediate.com
What else do you want to tell the ADRhub.com community (what you are up to, what you would like to do in ADR, etc.)
Learn about all forms of the application of technology to ADR
Learn about the experience of others in court manadated mediation schemes

Comment Wall (1 comment)

At 2:50pm on October 24, 2010, Aura Esther Vilalta said…
Hi, Graham! so nice to see you around... well best wishes for the coming week, (squize it and take the best....). see you soon. esther

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