In many organizations, the anticipated fear of doing something that might not work when resolving a conflict outweighs the anticipated benefits of taking a risk and resolving a conflict in a new way.

This anticipated fear shows up in four areas. 

• Poor customer service interactions—these…

Tune in Wednesday, August 28 at 1:30 pm Eastern time for our upcoming show featuring an  preview of the ACR Annual Conference Post-Conference Retreat hosted by the ACR Family and Elder Sections: "Creative Reflection on our Practice to Deepen our Work: ACR Family and Elder Section Retreat 2013"

The show will…

Tune in Wednesday, July 24 at 4:30 pm Eastern time for our upcoming show featuring an  ACR Annual Conference Workshop Preview - Dorit Cypis and Susan Oetgen's session titled "Performing Empathy: What Artistic Sensibility Brings to Conflict Resolution."

Empathy is more than feeling for another; empathy allows us to listen for…

Tune in Wednesday, August 7 at 4:30 pm Eastern time for our upcoming show featuring an  ACR Annual Conference Workshop Preview - Craig Runde's session titled "Conflict Dynamics Profile Certification workshop."

Learn how to administer the Conflict Dynamics Profile (CDP) assessment instrument to help your clients better understand their current areas of strength and developmental opportunities in dealing with workplace conflict. Participants will be…

Tune in Thursday, June 27th at 2:00 pm EST for ACR's next Blog Radio show!

Be part of the community’s conversation about volunteer mediators. ACR Community Section Co-Chairs Mary Hancock and Lisa Justus interview the founders of Advancing Dispute Resolution, a research and professional resource development firm dedicated to rewarding members, supporting…

Tune in Thursday, May 30 at 2:00pm EST for our upcoming show featuring the ACR International Section! 

ACR International Section leaders, Rochelle Arms and Mary Damianakis, will host this show highlighting the past, current and future activities of the ACR International…

Join us as our next guest, Giuseppe Leone, discusses Helping Mediators Around the World Practice and Improve Their Skills via Skype. 

The…

Join us as guest host Kim Bunker speaks with ACR Membership Committee Member Susan Terry as she gives an update on the new general Advanced Practitioner program for ACR.  This show will kick off a new radio series which will include shows on the topics of social media, ACR Chapter and Section events and highlights, the 13th ACR Annual…

This is a quick guide to show how easy it is to post your blog posts from another site (your main blog) and increase your exposure while sharing your great content with a wider audience.  What is important to note is that you can post many postings at the same time and have them go live at a date determined by you. 

Also, as you will see below, we (ADRhub.com) encourage you to include a link to the location where it was originally…

Listen LIVE Sept 13th at 5:00 pm PST/ 7:00 pm CST/ 8:00 pm EST atBlogTalkRadio. 

Call in at: (347)…

Episode #26

JAMS CEO Chris Poole & The New JAMS Blog

Join host Jeff Thompson and JAMS CEO Chris Poole as they discuss the new JAMS Blog.  Findout from Chris why the blog was created, the vision and goals of the blog, and what to expect from future posts.…

Episode #9

The ABC's of Conflict Resolution

Join host Jeff Thompson and mediator and author, Victoria Pynchon (Check out Settle It Now Dispute…