All Blog Posts Tagged 'communication' (71)

'Free' Coffee & Rapport Building

Rapport.

Rapport building is often cited as critical characteristic of a successful mediators. As a mediator, I agree, and think it must also be genuine. Additionally, establishing rapport, or building it, is something that mediators probably do and use not only as a tool in their Mediator's Toolbox but rather something they use throughout the day during daily interactions.

Now of course this is written for mediators, my usual audience, yet take out the word…

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Added by Jeff Thompson on May 15, 2011 at 3:20pm — No Comments

Let's Here It for Research! (Hip Hip...)

If anyone felt like asking me to talk (briefly) about my current research, this is what I would say (today at least):

The unique nature of mediation- mediators interpret and adapt the foundational elements to fit their unique style and practice as well as to each specific case makes it most appropriate for qualitative analysis to be used to study it.…

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Added by Jeff Thompson on April 4, 2011 at 12:30am — No Comments

Body Language & Nonverbal Communication Tips

Hello Friends! If you get the chance, please click the link below.

As some of you know, I am currently in Australia doing research and am giving a presentation at Southern Cross University. The link below is an article featuring me and the talk I will be…

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Added by Jeff Thompson on March 18, 2011 at 6:57pm — No Comments

RE: What do you think about a conflicts resolution position being a mandatory part of a grievance process

I saw a posting on the Ombuds Blog about this and was curious about your take on it.

What do you think about the University of Louisville plans to integrate the Ombuds’ Office into their grievance process. They have broken down the type of grievance that is mandated to be heard informally by the Ombuds but they also said if a party refuses to utilize the Ombuds in their grievance process, he/she will be reported to the next higher level of…

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Added by Alicia M. Phidd, M.P.S., J.D. on December 9, 2010 at 9:52pm — No Comments

Yes, and: Core Concerns, Internal Mindfulness, and External Mindfulness for Emotional Balance, Lie Detection, and Successful Negotiation

I just finished reading a paper by Clark Freshman in the Nevada Law Journal. I suggest you give it a read as well as the other papers which also look interesting (SYMPOSIUM: MINDFULNESS, EMOTIONS, AND ETHICS IN LAW AND DISPUTE RESOLUTION) but I have yet to get a chance to read them.

Below I have highlighted some sections which stood out for me:

(370) All… Continue

Added by Jeff Thompson on December 8, 2010 at 3:30pm — No Comments

How Far Can a Smile Go?

How far can a smile go?…

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Added by Jeff Thompson on December 1, 2010 at 8:00am — No Comments

Not Facing Someone Makes Them Comfortable???

I went the other day to an espresso bar (yes, I am a full-on coffee/espresso snob now!) and noticed something that I had to blog on. Being the massive observer of body language and nonverbal communication that I claim to be, I noticed the two people next to me.

They were both seated next to me, and I was standing at a high table drinking my…

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Added by Jeff Thompson on November 22, 2010 at 8:00am — No Comments

Mediators To Be Fined For Body Language?

Will Mediators be the next to be fined? American football team the New York Jets will be fining star quarterback Mark Sanchez each time he slumps his shoulders, hangs his head down or trudges off the practice…

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Added by Jeff Thompson on November 6, 2010 at 3:29pm — No Comments

Mindfulness & Body Language

Greetings from the 'Land Down Under'!

While traveling in Australia, primarily for holidays, those who know me know I always manage to do some work too! With that said, last week I gave a talk at Southern Cross University's Lismore campus which was also broadcasted to two other campuses (hooray for technology!).

The topic was on basic nonverbal verbal communication- how to use it properly and also how to identify certain gestures used by others. I will not go into the… Continue

Added by Jeff Thompson on September 29, 2010 at 7:00pm — No Comments

Communication skills gap revealed in end of life care

From www.NursingTimes.net:

Nurses do not have the skills needed to talk to patients about their end of life care, research has found.

The research, by the NHS national end of life care programe, discovered that while most health and social care staff have some involvement in end of life care, the majority have not…

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Added by Jeff Thompson on September 27, 2010 at 11:11pm — No Comments

Images for conflict trainers

I hope this is the right forum to bring up this topic and inspire some exchange. I am a person who likes to utilize power point when I do workshops in conflict resolution, at least to keep me speaking in a linear manner. Many times the slides are simply images to help represent the concept I am covering. I like to go around and update my image library from time to time, but thought it would be helpful to get an exchange on a forum like this.

So what types of images do you like to… Continue

Added by Bryan Hanson on April 5, 2010 at 4:06pm — No Comments