We have all experienced the drama when we engage in destructive and dysfunctional conflict. It is draining, damaging and downright unhealthy. Zena Zumeta will talk with the Texas Conflict Coach, Pattie Porter to discuss her new Minibuk…

At the ABA's DR conference in Miami, an initiative that had started the previous year turned into a tradition: Several dozen teachers offered each other use of their teaching materials to enhance each others' classrooms. It was such a wonderful environment to be in, and offered a great packet of take-aways for teachers. Below, is a write up of the materials shared, complete with links you can use to access them if these were available. Also see the…

SAN JOSE, CALIF. – April 29, 2014 – Modria, provider of the world’s leading online dispute resolution (ODR) platform, announced today that it has acquired Netherlands-based Juripax B.V., an online mediation software provider. Juripax has the leading European online dispute resolution platform, helping mediators and dispute resolvers, companies, and consumers resolve disputes…

[Also featured at http://www.mediate.com//articles/Video_based_mediation.cfm]

----------

I recently had the pleasure of writing a paper with my student-turned-teacher, Jeff Thompson (an alumnus of our Negotiation and Dispute Resolution program at Creighton and the Wizard Behind the Curtain at ADRHub). Jeff works on non-verbal communication…

As more and more teachers in the area of negotiation and dispute resolution consider taking their courses (or, parts of them) online, I’ve received many queries of the “How do you get started?” variety. And, I’m not the only one fielding these questions. I'd like to share a resource, addressing these questions.…

We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate effectively…

During our series, esteemed leaders in law and dispute resolution Ms. Debra Hamilton of New York and Mr. Gary Norman of Maryland will discuss applying traditional as well as virtual Alternative Dispute Resolution tools in resolution of…

During our series, esteemed leaders in law and dispute resolution Ms. Debra Hamilton of New York and Mr. Gary Norman of Maryland will discuss applying traditional as well as virtual Alternative Dispute Resolution tools in resolution of…

During our series, esteemed leaders in law and dispute resolution Ms. Debra Hamilton of New York and Mr. Gary Norman of Maryland will discuss applying traditional as well as virtual Alternative Dispute Resolution tools in resolution of…

Whether you are at the water cooler, in the hallway or stuck in a never- ending meeting, we all have to deal with co-workers from hell. Join Pattie Porter and Stephen Kotev to learn lessons from conflict coaching experts on how to…

Trust is a key element of our personal and professional relationships. Without it progress grinds to a halt and disagreements become rampant amongst friends, coworkers, and leadership. No matter if you are the newest hire or the CEO; you need to understand what trust is and how it…

You’ve seen it before, and you’ll see it again:

• Someone digs in his heels and adamantly refuses to admit he’s wrong, even though the evidence is clearly against him.

• Someone devotes far more resources to trying to defeat someone than she can possibly recover, even if she wins.

• Someone gets into a heated disagreement with a relative or co-worker about how to address a…

Tune in Wednesday, August 28 at 1:30 pm Eastern time for our upcoming show featuring an  preview of the ACR Annual Conference Post-Conference Retreat hosted by the ACR Family and Elder Sections: "Creative Reflection on our Practice to Deepen our Work: ACR Family and Elder Section Retreat 2013"

The show will…

Tune in for a sneak peek an  ACR Annual Conference Workshop - DelShanna Moore's session titled "Conciliation: The New Normal."

The partnership between the Neighborhood Justice Center and the Civil-Law Self-Help Center has resulted in an improvement and streamlining of landlord/tenant disputes being…

Tune in Wednesday, July 17 at 4:30 pm Eastern time for our upcoming show featuring an  ACR Annual Conference Workshop Preview - Frederick Hertz's session titled "Mediating the Same-Sex Dissolution: Competence, Sensitivity and Effectiveness in a New Legal World."

With all the excitement about the Supreme Court decisions…

In this episode of the Conflict Specialists Show, Dave Hilton interviews Judy Mares-Dixon from Mares-Dixon & Associates.

Some of the topics in today’s episode:

• Designing Dispute Resolution Systems
  
  
• Collective Bargaining
  
  
• Mediating Federal, State and Local Government disputes
  
  
• CDR…

How can we assess with any accuracy whether someone is lying to us through online communication media? And - what can we do to prevent it? This article spotlights an issue that anybody practicing ODR needs to consider.

The concept of interparty trust has often been raised with regards to ODR. This topic has been a central discussion forum in Cyberweek for the past several years, and is the topic of many articles on ODR.

The perspective taken has usually…

Having recently delved neck-deep into the waters of mass online learning, I wanted to repost this blog I wrote a few months ago on The Werner Institute Blog, in order to hear more voices on this. The more I learn, the more convinced I am that the field of negotiation and dispute resolution is uniquely posed to be an important…

I must admit, I am intrigued by the constant potential convergence of mediation and technology.  I recently came across a press release from Colin Rule's new company, Modria.  They offer a dispute resolution process for internet based conflicts.  If you don't know Colin (really?), he's the guy who set up PayPal and Ebay's dispute resolution program that handled millions of a complaints.

So what is Modria? from the…

[To read this post in Spanish, see the first comment down below! Thanks to Dr. Alberto Elisavetsky]

 This year, Cyberweek - the annual conference on Online Dispute Resolution - was held once again on ADRHub, the web portal for the ADR community maintained by the…