Tom A. Kosakowski's Blog – April 2012 Archive (3)

Global Oilfield Services Leader Will Create Employee Ombuds Program

Baker Hughes, the S&P 100 oilfield services company based in Houston, will create an Organizational Ombuds Office to serve its employees throughout the U.S., Canada, and Trinidad/Tobago. The primary job duty of the new positions is to, "Offer exceptional organizational ombuds services in accordance with the International Ombudsman Association's Standards of Practice and Code of Ethics, o3 [Organizational Ombuds Office] Charter, o3 Policy and o3 Handbook."

Baker Hughes has opened…

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Added by Tom A. Kosakowski on April 30, 2012 at 11:54am — No Comments

Federal Emergency Management Agency Expands Workplace ADR Program with Addition of Ombuds

Continuing its commitment to internal ADR processes, FEMA has created a Reservist Ombudsman Office to serve the agency’s intermittent, disaster workforce. The FEMA Reservist Ombuds is a new function located within the ADR Division of the Office of Chief Counsel. The Ombuds will complement the existing work of FEMA's ADR Advisors by serving as an upward feedback channel for issues and concerns related to FEMA policies, and practices raised by Reservists.  FEMA employs about ADR Advisors, who…

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Added by Tom A. Kosakowski on April 23, 2012 at 10:44am — No Comments

Journal of International Ombudsman Association Publishes Volume on Informality

In its latest issue, the peer-reviewed journal of the International Ombudsman Association takes up one of the central ethical standards for Organizational Ombuds: Informality.  Journal Editor David Miller explains,

In my experience as an Organizational Ombudsman, Informality is the hardest [Standard of Practice] to grasp operationally, unless it is explicated as a contrast with related professions, or in terms of our non-engagement with formal processes. But, of course,…

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Added by Tom A. Kosakowski on April 11, 2012 at 11:30am — No Comments

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