Family businesses are the backbone of many world economies. In the US, family businesses employ nearly 63% of the workforce and contribute 57% of GDP. They are also responsible for nearly 78% of new job creation. It is highly likely that many people listening may be part of a…

The Texas Conflict Coach® Blog Talk Radio program announces our programs for the month of June.

The following episodes will air every Tuesday from 5:00-5:30 pm PST/7:00-7:30 pm CST/

8:00-8:30 pm EST.

To participate, go to the designated link for each program or call-in live at 347-324-3591.

READ MORE…

Like many conflict resolution or ADR professionals who start as a mediator, it doesn’t take long before a mediator doing workplace cases in one organization begins to wonder about the organization’s culture, communication, or leadership skills. “If only the organization had better practices, the mediation (or coaching or training or group facilitation) wouldn’t be needed”,…

So, here are a few “no-no” phrases never to use when those conflicts do arise, courtesy of an article by Georgia Lee for FAMILYSHARE.

•  Profanities

Don’t fire back when your child hurls these at you. In the end, you are the adult and everything you do is teaching your child how to behave when he reaches adulthood.

• “You’re/You’re a (insert any insulting label here)”

Part of fighting fair is…

Caregiving is such a challenge. Most of us aren’t trained in how to do it and yet we are called upon to be caregivers — sometimes for someone recovering from an accident or illness or perhaps for an elderly parent.

We want to offer a helping hand, yet often we are met with resistance to care. Why is that?

This two-part series will delve into what I have learned about the delicate balance between promoting cooperation with someone you are caring despite his/her…

After our big move, I couldn’t help but notice my nine year-old was having the most difficulty transitioning. Between the “sassy” comebacks and the constant barrage of “no, you can’t make me,” I was pulling my hair out with frustration.

And, I was scratching my head–a lot. What could be prompting this eruption of defiance? Could the move be having such a negative impact on her emotional state?…

How long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an employee.…

So, as many of you know by now, I’ve recently moved back to Hawaii with my family after spending seven years on the mainland.

And, frankly, we couldn’t be happier with our decision. But, just 13 days in, I’m experiencing the culture shock I remember having when I first moved to Hawaii at 23 years old.

In short, people here aren’t really into…

Conflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don’t know this. They think mediation is not for them, when in fact they are effectively mediating all the time. Come learn why mediation is vital for your career and also your workplace!

John Ford is the founder of…

In a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectively manage this diversity. Join us as our guest, Prabu Naidu will share his experience in…

The Texas Conflict Coach® Blog Talk Radio program announces our Workplace Series.

The following episodes will air every Tuesday from 5:00-5:30 pm PST/7:00-7:30 pm CST/ 8:00-8:30 pm EST.

To…

So, you’ve figured out that being together isn’t in your future anymore and it’s time to undo your relationship. That can be complicated.

Your first phone might be to a lawyer and that could be the best way to proceed.

However, if you think it’s at all possible to be cooperative rather than competitive, consider picking up a couple of books about divorce mediation.

Mediating Divorce: A Client’s…

Amid accelerating change and globalization, companies are faced with the difficult challenge of thinking globally while acting locally. Companies are in dire need of leaders who possess an exceptional ability to accelerate business in complex and multicultural environments. However, working in a multicultural environment is complex and causes many…

One thing that seems universal is how unpredictable life can be. One minute, the path forward seems clear. The next, you find yourself navigating an unexpected detour.

That’s where the idea of “margins” can be helpful. If your margin of error is wide enough, you can account for life’s unexpected detours and have enough room to “correct” your course. If your margin of error is narrow, the smallest unexpected turn of events can throw everything off course.…

Andrew Lock, being the only Australian to summit all 14 of the world’s 8000 meter peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his “Mountaintop Adventure”. Teamwork and leadership take on a new meaning…

The California Association of Realtors a trade organization for the California Industry and has taken a giant leap forward in ADR  Alternative Dispute Resolution for real estate disputes between buyers and sellers in California.

The CALIFORNIA ASSOCIATION OF REALTORS® Real Estate Mediation Center for Consumers provides home buyers and sellers, as well…

We live in a pretty black-and-white world sometimes, and I’m always struggling to teach my clients how to live in the “grey” area. But, when it comes to problems, I will often use black-and-white thinking to help my clients come up with solutions.That’s where “unsolvable” vs. “solvable” thinking comes in handy. And, it’s a handy tool to use when talking about conflict resolution, too.…

Disputes come in all shapes and sizes in California. The landlord tenant dispute over a security deposit, the disagreement over a verbal agreement over the sale of an auto and what was considered "AS IS"

In California disputes up to $10,000 can go before the small claims court of each county.

Its a simple process, no attorneys are…