We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate…Continue
Added by Patricia M Porter on December 31, 2014 at 12:14am — No Comments
The Texas Conflict Coach® Blog Talk Radio program announces our Retail Services Conflict series. The following episodes are held every Tuesday night from 5:00-5:30 pm PST/7:00-7:30 pm CST/8:00-8:30 pm EST.
To participate, go to the designated link for each program or call-in live at 347-324-3591.Continue
Added by Patricia M Porter on December 30, 2014 at 11:05am — No Comments
Top 3 Webinars from 2014
An Introduction to REAL Conflict Coaching
Neuropsychology of ODR…Continue
Added by ADRhub.com - Creighton NCR on December 29, 2014 at 7:18pm — No Comments
OK, I have a confession to make … I am a “but” head. I use the word “but” way too often in my conversations so trying to eliminate it from my vocabulary is my resolution for this new year.
“But” is one of those words that immediately causes the hair on your neck to bristle. It’s a cliff to something…Continue
Added by The Olive Branch Blog on December 29, 2014 at 11:28am — No Comments
With its ability to make our lives easier, mobile technology (mTech…Continue
Added by Sookie Lioncourt on December 27, 2014 at 8:28am — No Comments
Yes, the holidays are notorious for CREATING conflict (think family get-togethers, financial stress, and unrealistic expectations), but, this year, I thought it would be a good idea to focus on how the holidays can actually RESOLVE the past year’s conflicts.
1. Attitude Change: What better time of year than the holidays for an attitude change.…Continue
Added by The Olive Branch Blog on December 25, 2014 at 11:00am — No Comments
I’d like to wish all of you the very best of health and happiness for the coming year in this final ConflictMastery™ Quest(ions) blog for 2014.
If you make New Year’s resolutions, won’t you also consider the “conflict resolutions” below?
Warmest regards to you and yours, and may your 2015 be peaceful and wonderful in every way.
Thank you very much to those who gave me new resolution ideas last year. You will find most of them here:
Added by Cinnie Noble on December 24, 2014 at 7:00am — No Comments
There has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to research that indicates the need for good communication and coordination in order to provide safe and effective care to…Continue
Added by Patricia M Porter on December 24, 2014 at 1:50am — No Comments
It’s the first Christmas of World War I. The year is 1914 – 100 years ago.
Here is how British soldier Frank Richards described it:Continue
Added by The Olive Branch Blog on December 22, 2014 at 10:55am — No Comments
So, you may be wondering about the title of this post–who the heck is Rapoport and what is his intervention?
Well, let me tell you!
Anatol Rapoport was an early 20th century mathematical psychologist who came up with the idea that, during conflict, people will see the other party as dis-similar to them and tend to see themselves as having all the positive history, traits, and qualities. At the same time, people will see the other person as having…Continue
Added by The Olive Branch Blog on December 18, 2014 at 10:54am — No Comments
It may be hard to imagine the word conflict being qualified by the adjective “sweet”. Yet, think of the times that goodness comes from reconciling differences that had been having a negative impact on a relationship. Think, too, of the relief experienced after expressing unspoken truths and the outcome of doing so is positive. Think of the importance of finding how we inadvertently contributed to someone's upset and have the chance to make it 'right' . Think of mending the breakdown in our…Continue
Added by Cinnie Noble on December 18, 2014 at 7:00am — No Comments
Mediators are often torn between their desire to get the parties to a result and their intention to support party self-determination. Those two directions are mutually incompatible. This blog post explores 3 common mediation interventions that undermine party self-determination. You can read the post here.
Added by ISCT by Dan Simon on December 17, 2014 at 7:56pm — No Comments
Ken Cloke is renowned for his decades of work, passion and dedication to bring peacemaking tools to wherever he believes he can be of service whether it is in the U.S. or around the world. In this episode, The Language of Conflict, Ken will share his personal…Continue
Added by Patricia M Porter on December 16, 2014 at 9:41pm — No Comments
A great blog post by John Lande on indisputably.org:
Lately, we have talked about Sleeping Beauty, Cinderella, Prince Charming, fairy godmothers, aristocrats, wicked witches,…Continue
Added by Noam Ebner on December 16, 2014 at 1:57pm — No Comments
"What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].…Continue
Added by ADRhub.com - Creighton NCR on December 16, 2014 at 10:51am — No Comments
Online platform brings convenience and efficiency to tax appeal processing for parties and Ohio BTA staff
SAN JOSE, CALIF. – Modria.com, Inc, provider of the world’s leading online dispute resolution (ODR) platform, today announced that the Ohio Board of Tax Appeals (BTA) has launched a new online resolution center for tax appeals, powered by Modria Resolution…Continue
Added by Holly Zuluaga on December 15, 2014 at 5:13pm — No Comments
NEWS FLASH … the difference between success and failure can sometimes be just a tiny shift in how we do things. Here’s my recent experience.
I am on a panel of custody mediators at the Second Judicial District Court. When I was first appointed to the panel, the mediation program administrator would reach out to me, on a case-by-case basis, and ask whether I was available on a particular day and time to conduct a mediation.
I would open my e-mail…Continue
Added by The Olive Branch Blog on December 15, 2014 at 11:02am — No Comments
recently picked up quite a handy piece of advice, and I wanted to pass it on. It’s called “Yes, No, and I’ll Think About It.” And, I’m pretty sure it’s gonna make my job (and yours) as a mediator a LOT easier!
All of us have probably been in mediations (or, at least, heard about mediations) where the parties can’t make a decision. Or, they make a decision and go on and on and on about WHY he/she has made the decision.
So, here’s a handy tip if you…Continue
Added by The Olive Branch Blog on December 11, 2014 at 10:57am — No Comments
I like this story about the expression chancing your arm and thought I would pass it on to you. My colleague Mary Rafferty used it recently when referring to someone taking a risk and I had never heard of it. The phrase’s roots did have risk attached to it and also a peaceful gesture.
The story goes that “In 1492 two Irish families, the Butlers of Ormonde and the FitzGeralds of Kildare,…Continue
Added by Cinnie Noble on December 11, 2014 at 8:00am — No Comments
"During the month of December, please enjoy these previously recorded shows...The Best of 2014. We will return live every Tuesday night beginning January 6, 2015. Enjoy the Holidays!"
We have all experienced the drama when we engage in…Continue
Added by Patricia M Porter on December 9, 2014 at 11:51pm — No Comments