Jeff Thompson's Blog (156)

I must admit, I am intrigued by the constant potential convergence of mediation and technology.  I recently came across a press release from Colin Rule's new company, Modria.  They offer a dispute re…

I must admit, I am intrigued by the constant potential convergence of mediation and technology.  I recently came across a press release from Colin Rule's new company, Modria.  They offer a dispute resolution process for internet based conflicts.  If you don't know Colin (really?), he's the guy who set up PayPal and Ebay's dispute resolution program that handled millions of a complaints.

So what is Modria? from the…

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Added by Jeff Thompson on December 4, 2012 at 1:30pm — No Comments

Twitter Account Gets Mediator "Iced" from Case

I am definitely an unofficial advocate of conflict resolution professionals using and embracing technology for all different reasons.  This includes keeping up to date with news and research, networking, and raising awareness of your name and services.

The story out of the Federal Mediation and Conciliation Services offers some caution to embracing technology.  One of FMCS mediators had to be removed from the NHL mediation session due to, according to an article:

full…

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Added by Jeff Thompson on December 2, 2012 at 1:48pm — No Comments

How Do Mediators Handle Media Misrepresentations of Mediation & Arbitration

Cross-posted from Russ Beamer:

Remember last summer how the New York Times and Boston Globe headline writers couldn’t figure out the difference between mediators and arbitrators?

If you do, you may also remember that List Serv master Maria R. Volpe had some thoughts on the situation and the state of the public perception of ADR.

 

Gathering those thoughts was a great reason to get her back into our pages after too long an…

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Added by Jeff Thompson on November 19, 2012 at 7:30am — No Comments

The President Is A Mediator & Publicly Endorses It

Yes, with the title I deserve to be writing headlines for the NY Post, and no, I am not lying I'm just referring to the President of India.  People on the Greater New York area dispute resolution community listserv recently had a great discussion on the media's lack of knowledge between the difference of mediation and arbitration.…

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Added by Jeff Thompson on November 19, 2012 at 7:30am — No Comments

What's Happening [11.05.12]

Get Involved In All The Discussions From #CyberWeek2012…

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Added by Jeff Thompson on November 5, 2012 at 8:00pm — No Comments

The Power Of Body Language

Nonverbal communication, including body language, plays a crucial role curing conflict resolution situations including negotiations and mediation sessions.  Because it occurs primarily subconsciously, people can dismiss it's importance.

Research has time and again proven the effect nonverbal communication can have during interactions with other people in a variety of…

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Added by Jeff Thompson on October 15, 2012 at 6:00pm — 1 Comment

Should You Just Let Him Smoke That Cigarette?

Originally posted at EnjoyMediation.com

The negotiation ended before it began:

Landing in Tokyo, he asked how a previous session, conducted by his boss, Secretary of State …

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Added by Jeff Thompson on October 8, 2012 at 7:45pm — 1 Comment

7 Crucial Tips To Improve Your Conflict Resolution (via Modria)

Here are 7 useful tips that can you with your next conflict regardless of you are involved in it or helping others.

Enjoy!

Via Modria.com

 

1. When anger comes, wisdom goes.

- Hindi…

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Added by Jeff Thompson on October 7, 2012 at 11:30am — No Comments

Using Metaphors WIth Coaching, Mediation & Negotiation

(Originally posted at www.EnjoyMediation.com

Metaphors are easily overlooked yet are incredibly powerful.  The use of metaphors during conflict can either help parties move towards resolution or compound differences and push the interaction further along the downward spiral of negative conflict.

 …

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Added by Jeff Thompson on September 17, 2012 at 5:00pm — No Comments

No 'Golden Bridge', $200 MILLION Wasted





In William Ury’s popular book Getting Past No, there is an important section titled “Building  A Golden Bridge” for the other negotiating party.  In essence, having an offer available that the…
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Added by Jeff Thompson on July 30, 2012 at 8:30am — 1 Comment

NYT: Mediation & Arbitration Are The Same

According to a recent New York Times- "the newspaper of record"- mediation and arbitration are one in the same.  I came across this information on the very popular and very informative New York Dispute Resolution Community Listserv.  The listserv as a side note has +2,000 members and is not limited to New York area people.

 …

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Added by Jeff Thompson on July 2, 2012 at 9:59pm — No Comments

Mediators Instead of Police?

Mediators Instead of Police?



A new report, ordered after last year’s student protests on the UC Berkley campus resulting in the pepper-spraying of nonviolent student protesters that received global media coverage, has resulted in 50 recommendations over 133 pages.  The report details…
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Added by Jeff Thompson on May 6, 2012 at 3:00pm — No Comments

Seeing is Believing & Learning

Considering my research area is based on primarily nonverbal communication and mediation, when I am presenting and offering workshops and trainings, it is not just words I rely on to try and help others understand the value and important role nonverbal communication has on our daily interactions.  This includes both our professional and social interactions.

Sketchnoting and infographics are two examples of how information can be shared and retained when you are at a workshop,…

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Added by Jeff Thompson on April 25, 2012 at 7:43pm — No Comments

The Wheel of Conflict

The PhD research I am conducting is exploring the role of nonverbal communication and mediation.  Mediation, in addition to being a law enforcement detective, is my profession and I have been engaging in it through as a professional and volunteer mediator, trainer, and consultant for numerous years.  (read more about my research …
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Added by Jeff Thompson on April 1, 2012 at 9:18pm — No Comments

First Impressions & Thin Slices

If first impressions are so important in a variety of interactions and professions, what role could it play in mediation sessions? 



These first impressions are based on, and often are accurate yet done subconsciously,…
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Added by Jeff Thompson on March 24, 2012 at 6:00am — No Comments

#ADRhubChat March 2012 Mediators Beyond Borders & International Conflict

Join us for our next twitter as we conclude "March is Mediator's Beyond Borders Month at ADRhub.com."



We will be discussing various…

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Added by Jeff Thompson on March 19, 2012 at 7:47pm — No Comments

Does Your Beard Make You A Better Mediator?

Does Your Beard Make You A Better Mediator?

Have some fun with the collection of nonverbal communication research I gathered below.  What are your thoughts on the…
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Added by Jeff Thompson on February 12, 2012 at 3:00pm — 1 Comment

Won't Leak In Flight!

Won't Leak in Flight!



Hire Me: I’m Really Good at Summarizing
What are the odds of me being hired if this was my big selling point as a professional mediator?  Think about it, you really do want to be a good summarizer, right?
Of course this is absurd to think this would be a top selling point when promoting…
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Added by Jeff Thompson on January 31, 2012 at 7:00am — No Comments

How To Publish Your Blog At ADRhub.com

This is a quick guide to show how easy it is to post your blog posts from another site (your main blog) and increase your exposure while sharing your great content with a wider audience.  What is important to note is that you can post many postings at the same time and have them go live at a date determined by you. 

Also, as you will see below, we (ADRhub.com) encourage you to include a link to the location where it was originally…

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Added by Jeff Thompson on January 22, 2012 at 3:00pm — No Comments

Nonverbal Communication Tweets Of The Week

Originally posted at www.NonverbalPhd.com

For those interested in nonverbal communication (body language, gestures, appearance, semiotics, voice tone, touch, etc.) both from a research and academic perspective or if you have just a 'casual' interest in the subject, I thought I…

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Added by Jeff Thompson on January 21, 2012 at 8:00am — No Comments

@ADRHub Tweets

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